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Remote L2 Technical Support Engineer - Weekend Shifts
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-03
San Diego, San Diego County, California, 92189, USA
Listing for:
Runpod
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Runpod is seeking an experienced Technical Support Analyst (L2) to resolve complex customer issues across its AI developer cloud platform. You will troubleshoot, analyze logs, and collaborate with engineering and infrastructure teams to deliver effective workarounds and fixes.
The role emphasizes strong communication, documentation, and training delivery, with weekend availability as required. A background in software or networking and hands-on Linux/Docker experience are highly valued.
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