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Remote Help Desk Analyst for Federal Trade Systems
Remote / Online - Candidates ideally in
Gary, Lake County, Indiana, 46401, USA
Listed on 2026-08-03
Gary, Lake County, Indiana, 46401, USA
Listing for:
ATTAINX INC
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
AttainX Inc. is seeking a customer-focused Help Desk Analyst to support USDA APHIS trade certification systems. You will diagnose user issues, guide eAuthentication and account access, document resolutions, and escalate defects to development and O&M teams to keep LAWGS, PCIT, and VEHCS available for a nationwide user community.
The ideal candidate has 5+ years in a help desk role, strong communication skills, and familiarity with ITIL and ticketing tools. This remote role supports a U.S.
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