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Remote Client Tech Ops Specialist

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Capital Factory
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 78000 - 92000 USD Yearly USD 78000.00 92000.00 YEAR
Job Description & How to Apply Below

b.well Connected Health is seeking a Client Technical Operations Specialist to serve as the operational hub for B2B client support. This remote role owns the Service Desk queue, triages tickets, and ensures SLA commitments while providing end-user support as needed.

You’ll work with Engineering, Product, and Client Success to manage proactive communications, monitor file deliveries, and escalate issues with precise context.

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