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Remote Support Specialist, Healthcare Transportation
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-03
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Onward is a mission-driven startup delivering door-through-door Companion rideshare and transportation management to help people access healthcare and daily essentials. As a Support Specialist you’ll be the voice and heart of the rider experience, ensuring trips are safe, smooth, and supportive.
You’ll handle bookings, support requests, and multilingual rider needs, collaborate with AI-assisted workflows, maintain Zendesk tickets, and help resolve refunds or credits.
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