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Global Major Incident Manager - Remote
Remote / Online - Candidates ideally in
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-08-03
Schenectady, Schenectady County, New York, 12301, USA
Listing for:
NBCUniversal
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Specialist, IT Consultant
Job Description & How to Apply Below
NBCUniversal is seeking a Senior Major Incident Manager to own global Major Incident Management within Enterprise Technology. You will lead governance, oversee services, and drive automation in ITSM, partnering with Change, Problem, and AIOps to improve incident delivery.
The role requires 10+ years in Major Incident Management, strong ITIL/ITSM expertise, and the ability to work remotely on East Coast hours with travel as needed. Eligible for NBCUniversal benefits.
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