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Senior Manager, AI-Driven Support & Digital Services (Remote
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-03
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Zscaler
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Zscaler is seeking a Senior Manager, Support Excellence & Digital Services to lead AI-driven transformation across knowledge management, process optimization, and enablement. This remote USA role reports to the Director of Customer Success Initiatives and partners with Engineering, Product, and Operations to enhance customer experience and service delivery.
You will drive digital solutions, develop Centers of Excellence, and implement KCS best practices to improve efficiency, self-service, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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