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Remote AI Support Engineer for Enterprise Solutions
Remote / Online - Candidates ideally in
Hempstead, Nassau County, New York, 11549, USA
Listed on 2026-08-03
Hempstead, Nassau County, New York, 11549, USA
Listing for:
Unframe, Inc.
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Unframe is seeking a Support Engineer to help enterprise customers deploy and support our AI-powered solutions. You will investigate issues, analyze logs, and work with Product and Engineering to understand behavior and drive improvements.
You will leverage AI tools to speed investigations and document findings for shared learning. You’ll be deeply engaged with customers, product, and engineering, translating real-world usage into actionable insights and robust support procedures that scale with
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