Network Security Engineer II

## Network Security Engineer IIApplylocations:
US-Work from Home:
US-TX-San Antonio-CSTLtime type:
Full time posted on:
Posted Yesterday job requisition :
R-23578

As a Rackspace Network Security Engineer II, you’ll be a key element within our support infrastructure team and expected to provide a high level of technical support to our customers. You’ll own complex customer issues and keep our customers updated through every step of the process. You’ll be supporting many elements of the Rackspace Cloud product portfolio. You’ll create and maintain customer loyalty by providing a fanatical experience above and beyond customer expectations.
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* Work Location:

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* · If located near a Rackspace office, you’ll work a hybrid schedule... 2 days in the office and three days remote.
· If not located near an office, you may work 100% remotely.
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* Key Responsibilities:

*** Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.
* Monitor and provide maintenance for all related infrastructure.
* Ensure the control, integrity, and accessibility of the cloud environment.
* Implements large, complex enterprise-class solutions.
* Lead tasks relating to system architecture enhancements, problem management, fleet.
* Lead Workload/Workforce Management and Optimization related tasks.
* Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
* Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
* Share knowledge with other Engineers and Administrators on the support floor.
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* Qualifications:

*** High School Diploma is required.
* Bachelor's degree in computer science or related field of study is preferred. At the manager’s discretion, additional relevant experience may substitute for the degree requirement.
* A Minimum of three years of relevant experience.
* Cisco Certified Network Associate (CCNA) is required.
* Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred.
* Ability to work with F5 load balancers.
* Experience with Palo Alto firewalls.
* Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.
* Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.
* Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).
* Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.
* Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.
* Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
** Background Investigation
*** This role will be supporting our US Government customers, and all new hires must successfully pass a US Federal Background check.
* US Citizenship is required.#LI-AW1#LI-Remote Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $71,997.00/year in our lowest geographic market up to  USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.
** About Rackspace Technology
** We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions…