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Remote SaaS Technical Support Specialist
Remote / Online - Candidates ideally in
Tysons, Fairfax County, Virginia, USA
Listed on 2026-08-03
Tysons, Fairfax County, Virginia, USA
Listing for:
Cellebrite
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, SaaS Sales
Job Description & How to Apply Below
Cellebrite is seeking a Technical Customer Support representative for remote work, preferably in Mountain or Pacific time zones. The role involves supporting SaaS-based solutions, resolving technical issues, and maintaining high CSAT through strong communication and problem-solving.
You will interact with customers via phone, email, and chat while using CRM to manage cases. Ideal candidates have at least 2 years of Windows-based SaaS support experience, excellent written and verbal English, and
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