The Technical Writer designs, plans, coordinates, writes, and illustrates technical documentation and user guides in R&D product and system programmes. Plans, develops, writes and edits operational and maintenance information about the products, systems and solutions. These appear as web-based publications for internal and external users; sometimes including Graphical User Interfaces (GUIs) and various forms of multi-media.
Your responsibilitiesAre you a highly motivated technical writer who is passionate about problem-solving?
As part of our team, you will:
- With limited guidance, plan, research and develop accurate, topic-based, user-focused technical documentation for the installation, operation, maintenance, and management of Nokia's Network Infrastructure solutions.
- Understand business and customer needs and follow a defined information development process to meet those needs; assist in designing information products that conform to Nokia documentation and quality assurance standards.
- In close collaboration with R&D, product line management (PLM), and other Nokia functional areas, gather any required source information through research and analysis of source materials; work with product prototypes and GUIs; test and validate components; and interview subject matter experts (SMEs).
- Modify information products in response to customer feedback and internal requests, and incorporate updates, new features, structural changes, and editorial comments.
- Assist with and follow documentation project plans and actively report contingencies in a timely manner.
You have
- Excellent English written and verbal communication skills
- Quality-focused technical writing and research skills to gather, share, and develop user-focused information as part of a global, diverse, and cross-cultural team
- Superior learning skills and aptitude to adapt and thrive in an innovative setting
- Strong organizational skills and commitment to manage competing priorities, and work effectively on your own and as part of a team
- Drive to contribute with creative, nonstandard approaches to resolving issues in a dynamic environment, under high market pressure
- A proactive, can-do attitude; a self-motivated personality and innovative spirit; and the ability to cope with tight deadlines
It would be nice if you also have
- Knowledge of XML authoring tools (such as oXygen) and content management systems (such as Git)
- Telecommunications or data networking knowledge and ability to quickly acquire domain knowledge through training
- Knowledge of the command line interface (CLI)
- Some experience with Confluence, JIRA, and Share Point
- Desire to work with new hardware and software
- On site, hybrid or remote work arrangements, based on the business requirements
- Life and medical insurance, plus an annual medical check-up program
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Group pension plan and incentive programs to support long-term financial security
- Company bus transportation and company-provided mobile device with subscription
- Referral bonus for recommending qualified candidates
- Well-being programs to support your mental and physical health
- Personal Support Service 24/7 - a confidential support channel open to all Nokia Employees and their families in challenging situations
- Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
- A learning culture that promotes continuous personal and professional growth – for your role and beyond
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability,…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).