Integration Specialist

Salve Regina University, ranked as one of the most transformative colleges in the United States by Money Magazine, is a comprehensive Catholic University located in the scenic coastal community of Newport, Rhode Island. The University's commitment to academic success and personal discovery extends beyond its historic campus into a dynamic world where the application of higher thinking and skill are most valued.

Salve Regina offers bachelor's and master's degree programs, graduate certificates, and doctoral programs in humanities, international relations and nursing. Enrollment includes more than 2,600 undergraduate and graduate students from across the U.S. and around the world.

This position is eligible for up to two days remote work per week.

BASIC FUNCTION:

The Integration Specialist will be responsible for managing the integration of various software applications, systems, and databases to ensure seamless interoperability and data flow across the university's IT landscape. This role focuses on designing, implementing, and maintaining integration solutions to support efficient operations and information exchange.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, and implement integration solutions to connect disparate systems enabling data flow and interoperability across the university's IT ecosystem using our Integration Platform as a Service(iPaaS) technologies.
• Research and leverage 3rd party application programming interfaces (APIs) to facilitate communication and data exchange between different systems, ensuring security and efficiency in data transmission.
• Analyze data structures, perform data mapping, and define transformation rules to ensure data consistency and integrity during integration processes.
• Collaborate with OIT teams, stakeholders, and vendors to design integrations that align with the university's strategic goals and support scalability and flexibility.
• Identify and resolve integration issues, conduct troubleshooting, and provide technical support to ensure the smooth functioning of integrated systems.
• Create comprehensive documentation of integration processes, configurations, and best practices. Develop and enforce integration standards and guidelines.
• Work closely with cross-functional teams, including developers, database administrators, and business analysts, to understand integration needs and requirements.

OTHER

DUTIES AND RESPONSIBILITIES:

• Work closely with OIT teams, vendors, and external support resources to address complex technical issues and maintain effective communication channels.
• Participate in all efforts of the OIT department to enhance the effective use of technology at the University.
• Perform other related duties that may be assigned.

LICENSES, TOOLS, AND EQUIPMENT:

N/A

ENVIRONMENTAL CONDITIONS:

The incumbent is not substantially exposed to adverse environmental conditions.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in computer science, Information Systems Science, Software Engineering or related field or an Associate's degree with 2-3 years of related experience.
• Minimum of one year of experience in system integration, iPaaS technologies, RESTful APIs, SOAP services, JSON/XML processing and HTTP based data exchange.
• Experience with no code/low code tools or programming languages.
• Proficiency in integration tools and technologies (e.g., middleware platforms, ETL tools, API management platforms, etc.) and hands-on experience with various integration methods and protocols.
• Strong understanding of data structures, relational databases, SQL, and data transformation techniques.

REQUIRED

SKILLS AND ABILITIES:

• Strong analytical and problem-solving skills
• Detail oriented
• Excellent oral and written communication skills at technical and non-technical levels.
• Ability to provide exemplary service to our end-users and proactively seek opportunities for service improvement
• Ability to maintain a positive attitude towards providing customer service and building relationships with users
• Ability to organize and prioritize multiple tasks with the ability to follow each to resolution
• Ability to work effectively as a team member or independently as appropriate
• Abilit…