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Remote Tier 2 Support Specialist - Web & Auth Issues
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-08-03
Reston, Fairfax County, Virginia, 22090, USA
Listing for:
DecisionPoint Corporation
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
DecisionPoint Corporation seeks a Tier 2 Customer Support Specialist to deliver mid-level technical support for MC&FP digital platforms from a fully remote role. You will reproduce complex issues, document findings, and coordinate with engineering, UX, cybersecurity, and PMO teams to resolve problems and improve user experience.
The ideal candidate has at least 2 years of customer or technical support experience, a Bachelor's degree in a related field, and an active Secret clearance.
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