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Remote Technical Support Engineer - SQL & AI Troubleshooter
Remote / Online - Candidates ideally in
Farmington Hills, Oakland County, Michigan, USA
Listed on 2026-08-04
Farmington Hills, Oakland County, Michigan, USA
Listing for:
Harris Computer
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Globys, a division of Harris, seeks a Technical Support Engineer to investigate and resolve complex customer issues at Tier 1 and 2. You will be the primary technical contact for international carrier customers, able to write SQL to reproduce data anomalies and guide customers through configuration fixes.
You will own tickets end-to-end, with escalation reserved for confirmed defects or infrastructure issues. This remote role is open to US candidates in the Central Time Zone, salary 65K-75K.
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