Network Services Manager

Description & Requirements

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

This role is hybrid, allowing for remote work, but requires the ability to work onsite at one of the following locations in Northern Virginia:
Springfield, Herndon, or Ashburn.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS
166, T4, Band 7

• Serve as the Network Services Lead, responsible for end-to-end delivery of enterprise network services, including planning, coordination with service providers, reporting, and governance.
• Provide technical leadership and oversight across network operations, engineering, and maintenance activities for a large-scale enterprise environment consisting of thousands of network devices.
• Balance workload distribution across the network team, including incident response, break/fix activities, new installations, and special projects to ensure operational efficiency.
• Oversee operations and maintenance of LAN, WAN, wireless, and external connectivity environments supporting voice, video (VTC), and data across on-premises, cloud, and hybrid infrastructures.
• Ensure adherence to configuration management standards and change control processes to minimize service disruptions and maintain environment integrity.
• Coordinate monitoring, performance management, and incident response activities to meet or exceed service level targets, including a 99.5% uptime requirement.
• Support resolution of high‑severity incidents, including network-related S1/S2 events, ensuring rapid restoration of services and coordination with cross-functional teams.
• Ensure network security integration and compliance with enterprise and federal requirements across routers, switches, firewalls, IDS/IPS, load balancers, and wireless systems.
• Maintain accurate network documentation, including configurations, topology, and operational procedures to support governance and knowledge management.
• Drive continuous improvement initiatives to enhance network reliability, scalability, and performance across nationwide infrastructure environments.

• Demonstrated experience leading enterprise network operations and service delivery across large-scale environments (thousands of network devices).
• Proven experience managing and…