More jobs:
Remote Senior Manager: AI-Driven Technical Support
Remote / Online - Candidates ideally in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-08-04
Concord, Middlesex County, Massachusetts, 01742, USA
Listing for:
ProcessUnity
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Project Manager -
Management
IT Project Manager
Job Description & How to Apply Below
Process Unity in the United States is seeking a Senior Manager of Technical Support to own the health of the global support function across our risk management platforms. You will lead a team of global support engineers, handle top-tier enterprise escalations, and drive AI-driven knowledge management and self-service programs to improve resolution quality and customer outcomes.
You will partner with engineering on triage, manage SLAs, and shape a proactive support culture that scales with our
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×