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Hybrid Help Desk Technician – Windows & 365 Support
Remote / Online - Candidates ideally in
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listed on 2026-08-04
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listing for:
Advantage Investigations
Full Time, Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Advantage Investigations is seeking a Help Desk Technician to provide Tier 1 IT support in a hybrid role based in Kannapolis, NC. The position involves responding to end-user requests, troubleshooting Windows devices, Azure, and Microsoft 365, and maintaining ticketing records.
The role supports on-site and remote work 3 days on-site and 2 days remote within the Charlotte, NC area, with a Monday–Friday schedule from 10:00 AM to 6:00 PM EST.
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