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Remote IT Service Technician – Government Help Desk
Remote / Online - Candidates ideally in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-08-04
Oregon, Dane County, Wisconsin, 53575, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Empower AI is seeking a Virtual Service Technician to join a fully remote end-user device support team for deployment of new hardware and IT asset management. The role focuses on Google Meet scheduling, ticketing in Service Now, and collaboration with the refresh care team and other IT services teams.
The candidate will provide remote and on-site style support, maintain an asset management workflow, and coordinate training activities while ensuring high productivity and customer satisfaction.
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