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Remote Technical Support Analyst — Pharmacy Robotics

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Socket.dev
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48000 - 52000 USD Yearly USD 48000.00 52000.00 YEAR
Job Description & How to Apply Below

Script Pro is seeking a Technical Support Analyst for a remote, work-from-home role with mandatory on-site training at our Mission, KS headquarters. You will handle inbound calls, resolve issues remotely, and create service requests in our ticketing system. Some projects and training will occur as needed.

Role requires problem solving, excellent communication, and a customer-first mindset; travel by air may be required if located outside the area. Training is three weeks onsite.

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