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Remote Resident Support Specialist
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-04
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Wasatch Property Management, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Wasatch Property Management, Inc. is seeking a T2 Resident Support professional for a remote, full-time role. The position focuses on discovering, triaging, and resolving resident issues, escalating systemic problems, and delivering a superior resident experience.
You will collaborate with teams, manage resident cases and calls, replace hardware remotely when needed, and relay general issues or feature requests to Tier 3 support. The role emphasizes improving support workflows and best practices.
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