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Remote Night-Shift Product Support Analyst I — Life Sciences
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-05
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Clinical Ink.
Remote/Work from Home
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Clinical Ink is seeking a Product Support Analyst I to join our remote Product Support team across the United States. The position manages end-user support via email, phone, and chat, with Sunday to Thursday hours 8:00 PM–5:00 AM ET, delivering timely resolutions and customer-focused service.
The candidate should excel in troubleshooting, communication, and cross-functional collaboration, with a passion for learning and a background in IT support within life sciences preferred.
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