Network Operations Center (NOC) Engineer
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-08-05
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IT/Tech
IT Support, Systems Engineer, Network Security, Cybersecurity
Job Title:
Network Operations Center (NOC) Engineer
Overview:
Join a pioneering team at the forefront of autonomous mobility as a Network Operations Center (NOC) Engineer. Playing a critical role in supporting live robotaxi operations, you will be the first line of defense ensuring the health and reliability of vital networks, cloud environments, and infrastructure. This on-site position in Scottsdale, AZ offers the opportunity to work within a dynamic, 24x7 environment dedicated to shaping the future of transportation.
If you're passionate about network monitoring, incident response, and technological innovation, this role is your chance to make a tangible impact in a cutting-edge industry.
Required Skills:
- 5+ years of experience in a NOC, SOC, Tech Ops, or similar operations environment
- Strong understanding of incident management life cycles and SLAs
- Proven experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and critical databases
- Deep knowledge of TCP/IP, DNS, authentication services such as EntraID, Open Auth, SSL/TLS
- Proficiency with modern monitoring and observability tools like Grafana, Datadog, Kentik, Logic Monitor
- Excellent written and verbal communication skills, especially under pressure
- Willingness to work fully onsite in Scottsdale, AZ, across assigned shifts including weekends and holidays
Nice to Have
Skills:
- Experience with ticketing/incident management systems like Pagerduty, Service Now, JIRA
- Basic scripting skills in Python or Bash for operational tasks
- Linux system administration fundamentals
- Familiarity with ITIL or similar incident/service management frameworks
- Certifications such as CompTIA Network+ and Security+, CCNA, Juniper JNCIA
Preferred
Education and Experience:
- Bachelor's degree in Information Technology, Computer Science, or related field is preferred
- 5+ years of relevant network and operational experience in a high-availability environment
Other Requirements:
- On-site presence in Scottsdale, AZ, required; remote work not available
- Willingness to work day, swing, or overnight shifts, including at least one weekend day weekly
- Participation in holiday coverage as part of a 24x7 rotation
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