Sr. Quality Analyst

Senior Quality Assurance Analyst

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Senior Quality Assurance Analyst in our National Center office located in Dallas, TX. This role can be home based.

The American Heart Association is looking for a Senior Quality Assurance Analyst to be a member of a web development team. This role is responsible for defining test strategies, ensuring product quality, and driving continuous improvement in QA processes. The ideal candidate combines strong technical expertise with leadership skills and a passion for delivering high-quality software.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

• Lead the QA strategy, including the governance plan and support plan for a portfolio of technical assets
• Ensure that projects meet acceptance standards designed by you and agreed upon with the business
• Create all test materials, e.g. test cases, test scripts, test data, support documentation, etc.
• Be an active participant in defect management, issue resolution, production deployment & release, and end-user training
• Collaborate with the internal Business Management team to understand customer goals and translate them into requirements and QA artifacts
• Provide technical support, troubleshooting, triaging, & guidance to internal teams
• Drive automation testing initiatives and improve coverage
• Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Mentor junior QA analysts and provide technical guidance
• Provide QA metrics, reports, and release readiness assessments

• Bachelor's degree in Engineering, Computer Science, or related field or equivalent experience
• 5 years of related experience
• Proven knowledge of QA methodologies, tools, and processes
• Experience writing clear, concise, & comprehensive test plans & cases
• Experience with web-based testing browsers:
  Chrome, Firefox, Mozilla, Internet Explorer, Safari
• Experience with testing Android and/or Apple mobile platforms
• Experience with accessibility testing
• Experience with defect tracking tools
• Knowledge of SQL and database validation
• Experience working in Agile/Scrum environments
• Familiarity with CI/CD tools (Jenkins, Azure Dev Ops, Git Hub Actions)
• Comprehensive skills in Microsoft Office applications, including Visio & Share Point

Want to help get your resume to the top? Here is what we're looking for:

• Demonstrated experience with integration, regression, performance/load, and black box testing
• Experience with telemetry, experimentation (i.e. A/B Testing), & user research
• Knowledge of browser and web development security
• Knowledge of applicable data privacy practices & laws
• Enjoys collaborating with colleagues to build end-to-end customer experiences
• Excellent communication skills with a customer service mindset
• Excellent problem solving & a commitment to lifelong learning

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our…