HxGN EAM Lead

HxGN EAM Lead

Location:

NYC NY

On-site/Remote/Hybrid:
Hybrid

Duration: 3+ Months

Interview Process: 1-2 Round

Note:

HIGH PREFERENCE FOR SOMEONE WITH TRANSIT EXPERIENCE

Days and hours of work: 35 hours per week, based on SME availability for meetings and other requirements

Work location:

Local Candidate requested that is local to the NYC area. Hybrid role so we offer some flexibility with remote working.

Critical

Skills:

• A minimum of 10 years HxGN EAM (formerly known as Infor EAM) experience
• Minimum 5 years of hands-on experience in Proficiency in extending HxGN EAM through the Extensibility Framework
• Proficiency in developing and implementing FlexSQL to achieve business needs
• Preferable 2-3 years working experience with the railroad/Transit industry
• Strong analytical and problem-solving skills

SUMMARY OF THE FUNCTION/ROLE

The Enterprise Asset Management Department of the NYCT – Department of Subways (DOS) is seeking One (1) temporary consultant to serve as HxGN EAM Sustainment Leads. This position is to provide critical HxGN EAM sustainment support for DOS Enterprise Asset Management (EAM) needs.

RESPONSIBILITIES

• Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.
• This position will play a primary role in the sustainment of the existing configurations for the DOS HxGN EAM System, with limited focus on new functionality as business needs are identified.
• Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.
• Provides sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.
• Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile)
• Support DOS Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs
• Support DOS Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.
• Support DOS Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality
• Support DOS Business lead in identifying areas of system optimization based on business processes.
• Support DOS Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys)
• Support DOS Business lead in creating, validating, executing and documenting test cases
• Assist in the development of end-user training and reference materials
• Perform or assist in end-user training
• Assist in implementation go-live and post-go-live activities
• Support requests from users to research system problems or errors, and to assist in their resolution
• Provide technical evaluation of proposed technical solutions and provides technical direction for the development, design, and systems integration work including mobile

DELIVERABLES & DUE DATES

1. Support HxGN integration with other corporate systems
2. Configure HxGN EAM for DOS assets

QUALIFICATIONS EXPERIENCE & EDUCATION

• Minimum 10 years HxGN EAM experience, v 11 and higher
• Proficiency in extending HxGN EAM through Extensibility Framework
• Proficiency in developing and implementing FlexSQL to achieve business needs
• Experienced in Work and Asset management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.)
• Minimum 5 years enterprise asset management system delivery services, leading solution development teams
• Minimum 5 years of experience in EAM implementations
• Proficient in MS Office applications, Word, Excel, Visio, PowerPoint, Project
• Ability to modify/adapt systems, applications, and programs to meet business requirements.
• Understanding of complex relational database organization, design, and functionality
• Experience in desktop / mobile computer support and troubleshooting software related problems
• Excellent oral, written and presentation communication skill in relating technical information to non-technical personnel
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization

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