Sr. Business Partner, Field Alliances Operations (Remote

Business Partner Role

The Business Partner role under field Alliances Operations will be responsible for day to day operations supporting the rapidly growing Crowd Strike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with emphasis on our partner facing processes. While providing a seamless Crowd Strike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.

What You'll Do:

• Partnering with Alliances Leaders and their teams with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan.
• Continuous enablement of wider Alliances/Partner team to ensure seamless execution of partner related processes and initiatives.
• Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.
• Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
• Managing partner onboarding and compliance support. Assisting with complex contractual cases.
• Ensuring all partner deals are properly categorized and correct partner attribution is tagged. Regional deal support.
• Advising on process enhancements and liaising with IT, capability and GTM teams.
• Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
• Participating in the Annual Operating Planning Process.
• Maintaining alignment and territories for their respective Alliance teams.
• Helping to resolve commissions issues escalated by the Comp Team.
• Instituting best practices and scalable processes, including data flows.
• Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.
• Implementing new processes and process enhancements within the field. Change Management.
• Delivering regular enablement sessions for wider Alliances/Partner sales teams. Onboarding of new hires. Managing knowledge transfer and training materials.
• Training shared services team, and acting as a point for escalation.
• Helping to lay out foundation of AI skills across the respective Alliance teams

What You'll Need:

• Bachelor's degree
• Fluency in English and ideally in a French, Spanish, or Italian
• Minimum 5+ years of (Partner / Channel) Operations experience or Sales Ops experience
• Strong analytical background and ability to flush out anomalies
• Be a self-starter, detail and process oriented, and operationally-minded
• Excellent presentation, communication, and influencing skills, with strong business partnership experience
• Expertise in business applications including Excel, PowerPoint, Salesforce and Tableau
• Ability to work in a fast-paced environment and manage through ambiguity and change
• Curious minded and willingness to constantly improve experience for our partners and internal teams
• Ability to optimize and prioritize tasks
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Benefits of Working at Crowd Strike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity…