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National Tier 2 Help Desk Engineer – Remote Support

Remote / Online - Candidates ideally in
Kingsport, Sullivan County, Tennessee, 37662, USA
Listing for: Sharp Electronics
Remote/Work from Home position
Listed on 2026-08-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 49800 - 69740 USD Yearly USD 49800.00 69740.00 YEAR
Job Description & How to Apply Below

Sharp Electronics Corporation is seeking a National Helpdesk Specialist to provide Tier 2 end-user support for diverse Microsoft products and related hardware/software issues. You will diagnose, resolve, and log tickets using remote tools or on-site visits, ensuring timely escalation when needed.

Responsibilities include answering calls, monitoring backups, licensing reconciliation, and supporting Windows OS, LAN/WAN, and Office suites.

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