Director, (Cyber) Security Operations

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clientsdeliverbetter clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.

We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Director of (Cyber) Security Operations is a cyber leadership role responsible for establishing, directing, and continuously maturing the organization’s security operations capabilities to detect, prevent, respond to, and recover from cybersecurity threats and incidents. This role provides strategic and operational leadership across security monitoring, incident detection and response, threat intelligence, vulnerability operations, logging and telemetry management, and security operations tooling.

The Director partners closely with infrastructure, cloud, application, architecture, legal, privacy, compliance, and business stakeholders to ensure operational security capabilities are aligned with enterprise risk priorities, regulatory obligations, and business resiliency requirements. The role is accountable for building and leading a high-performing operations team, defining operational procedures and escalation protocols, driving continuous improvement through automation and metrics, and ensuring the organization can rapidly identify and address cyber events in a manner that protects systems, data, customers, and business operations.

• Lead the strategic direction, operating model, and maturity roadmap for the security operations function, including monitoring, detection, response, and operational resilience activities.
• Oversee security operations center (SOC) capabilities, whether internal, outsourced, or hybrid, and ensure monitoring coverage for critical enterprise, cloud, endpoint, identity, network, and application environments.
• Direct the end-to-end incident response lifecycle, including triage, investigation, containment, eradication, recovery, escalation, and post-incident lessons learned.
• Establish and maintain operational processes, standard operating procedures, escalation criteria, and playbooks for security events, incidents, and crisis situations.
• Lead and improve vulnerability operations in partnership with infrastructure, engineering, and application teams, including prioritization, remediation oversight, exception handling, and reporting.
• Manage and optimize core detection and response technologies such as SIEM, SOAR, EDR/XDR, case management, threat intelligence, email security,…