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Senior IT Helpdesk Engineer (Level 2) — Hybrid

Remote / Online - Candidates ideally in
Lakewood, Ocean County, New Jersey, 08701, USA
Listing for: PharmaEssentia U.S.A.
Full Time, Remote/Work from Home position
Listed on 2026-08-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 69000 USD Yearly USD 55000.00 69000.00 YEAR
Job Description & How to Apply Below

Pharma Essentia USA is seeking an IT Helpdesk Engineer Level 2 to provide advanced technical support for end users, resolve escalated issues, and help maintain IT systems in a hybrid work environment based in Massachusetts. The role requires strong troubleshooting, customer service discipline, and experience supporting business users in corporate IT.

On-site days in Burlington or Bedford area with occasional remote work.

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Position Requirements
10+ Years work experience
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