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Incident Response & IT Operations Analyst (Remote
Remote / Online - Candidates ideally in
Pennsylvania, USA
Listed on 2026-08-07
Pennsylvania, USA
Listing for:
Reporter Newspapers
Remote/Work from Home
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Maximus is seeking a skilled IT Operations professional to perform continuous monitoring of enterprise systems and environments, detecting incidents in real time and coordinating with Shift Leads and technical teams during active incidents.
You will support incident declaration, classification, and timely escalation, while ensuring accurate incident records in Service Now and related ITSM tools. This role requires 4+ years in IT operations and the ability to work in a 24/7 shift-based environment.
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