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Remote IT Help Desk Lead & Incident Manager

Remote / Online - Candidates ideally in
Dayton, Montgomery County, Ohio, 45444, USA
Listing for: Sinclair Community College
Remote/Work from Home position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50695 - 70000 USD Yearly USD 50695.00 70000.00 YEAR
Job Description & How to Apply Below

Sinclair Community College is seeking a Help Desk Coordinator to oversee the IT Help Desk, provide second/third level support, and maintain accurate IT documentation for students, faculty, and staff. The role also focuses on improving incident management processes and communication strategies across the campus.

The position requires a strong IT background, leadership abilities, and the ability to produce reports and maintain service workflows.

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