HXGN EAM LEAD

Job Title

Days and hours of work:
Avg. 35-40 hours per week based on SME availability for meetings and other requirements

Work location:

, NY, NY 10004, HYBRID ROLE, 3-4 days on SITE with 1-2 days working from home. NO HOLIDAY, TRAVEL OT AND NO PARKING PROVIDED RESPONSIBILITIES

• Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.

• This position will play a primary role in the sustainment of the existing configurations for the DOS HxGN EAM System, with limited focus on new functionality as business needs are identified.

• Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.

• Provides sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.

• Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.

• Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile)

• Support DOS Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs

• Support DOS Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.

• Support DOS Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality

• Support DOS Business lead in identifying areas of system optimization based on business processes.

• Support DOS Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys)

• Support DOS Business lead in creating, validating, executing and documenting test cases

• Assist in the development of end-user training and reference materials

• Perform or assist in end-user training

• Assist in implementation go-live and post-go-live activities

• Support requests from users to research system problems or errors, and to assist in their resolution

• Provide technical evaluation of proposed technical solutions and provides technical direction for the development, design, and systems integration work including mobile RISKS (required by MTA Risk Management)

• Describe the type of work consultant:
Desk work only

• Whether any work will be performed within 50 feet of track right-of-way (yes or no) NO

• Whether the work may involve areas with environmental risks (lead, asbestos) - substantial or minimal (yes or no). NO

DELIVERABLES & DUE DATES

1. Support HxGN integration with other corporate systems

2. Configure HxGN EAM for DOS assets

QUALIFICATIONS EXPERIENCE & EDUCATION

• Minimum 5 years HxGN EAM experience, v 11 and higher

• Proficiency in extending HxGN EAM through Extensibility Framework

• Proficiency in developing and implementing FlexSQL to achieve business needs

• Experienced in Work and Asset management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.)

• Minimum 5 years enterprise asset management system delivery services, leading solution development teams

• Minimum 5 years of experience in EAM implementations

• Proficient in MS Office applications, Word, Excel, Visio, PowerPoint, Project

• Ability to modify/adapt systems, applications, and programs to meet business requirements.

• Understanding of complex relational database organization, design, and functionality

• Experience in desktop / mobile computer support and troubleshooting software related problems

• Excellent oral, written and presentation communication skill in relating technical information to non-technical personnel

• Strong analytical and problem-solving skills

• Ability to effectively prioritize and execute in a high-pressure environment

• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter

• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization Salary commensurate with scope of work job experience Proper footwear required to perform tasks in a safe manner. Perform other reasonably related duties as required. New Wave People is an Equal Opportunity Employer (EEO). #ITIND
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