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Remote IT Service Desk Analyst
Remote / Online - Candidates ideally in
South St Paul, Dakota County, Minnesota, 55075, USA
Listed on 2026-08-07
South St Paul, Dakota County, Minnesota, 55075, USA
Listing for:
Performix
Full Time, Remote/Work from Home
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Performix is seeking a full-time Service Desk Support Analyst to provide first-line IT support for roughly 5,000 users. The role emphasizes remote work with occasional on-site meetings planned in advance and covers password resets, account unlocks, Windows and macOS troubleshooting, VPN and Microsoft 365 support, and printer assistance.
You will triage incidents, document steps, follow RSOs, and escalate where needed.
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