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Remote Technical Support Engineer – Equity & API
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-08
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Truv
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Cybersecurity
Job Description & How to Apply Below
Truv, a fully remote company, is seeking a Technical Support Engineer to help us build the best customer support experience. You’ll triage tickets efficiently, collaborate with product, engineering, and customer success, and drive improvements across the Help Center.
The ideal candidate has 4+ years in technical support, 2+ years in early-stage startups, and strong API-driven product knowledge, with excellent communication and calm under pressure.
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