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Remote IT Support Technician - Customer-First Tech
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-08
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
MCCi is seeking a Support Technician to join a growing team in North America. The role focuses on delivering high-quality help desk support to end users and clients, with expeditious response to requests and basic troubleshooting across MCCi’s product suite.
You will work to understand customer needs, learn MCCi software platforms, and assist with server, platform, and network issues while communicating effectively and maintaining service excellence.
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