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Device Support Specialist (Remote/On-site IT
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-08
Durham, Durham County, North Carolina, 27703, USA
Listing for:
Duke Clinical Research Institute
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Duke Health Technology Solutions is seeking a Device Support Analyst to provide remote and on-site support for workstations, printers, and peripherals. The role involves diagnosing issues, educating customers, and collaborating with IT teams to ensure timely resolutions.
Level 1–3 duties cover configuring devices, managing assets, and maintaining security measures while adhering to SLAs and HIPAA requirements. On-call rotation may be involved, depending on shifts.
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