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Device Support Specialist - Remote & On-Site

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listing for: Duke University Health System
Remote/Work from Home position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Duke Health Technology Solutions is seeking a Device Support Analyst to provide remote and on-site support for workstations, printers, and peripheral devices. You will troubleshoot, resolve, or escalate issues with IT resources while maintaining accurate records and adhering to security and HIPAA guidelines.

The role includes Level 1–3 responsibilities, on-call rotation, and collaboration with IT teams to enhance infrastructure and support processes.

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