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Remote IT Support Engineer - SLA-Driven Enterprise IT & IAM
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-08
San Diego, San Diego County, California, 92189, USA
Listing for:
Excelerate Technologies
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Excelerate Technologies in the United States is seeking an IT Support Engineer to deliver enterprise IT support, including user lifecycle management, Microsoft 365 and Active Directory administration, and Identity & Access Management. The role requires strong troubleshooting and a customer-first mindset to meet SLA-driven expectations.
You will handle incidents in Jira, onboard/offboard users, manage AD and SaaS apps, and collaborate with cross-functional teams to ensure secure, reliable
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