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Global Customer Support Advocate II

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Nutanix
Full Time, Remote/Work from Home position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 MXN Monthly MXN 40000.00 60000.00 MONTH
Job Description & How to Apply Below

Nutanix Mexico City is seeking a CSA Licensing Support specialist to handle licensing requests and support portal issues, driving process improvements and ensuring smooth operations across the Americas. The role is hybrid, with in-office collaboration on Wednesdays and Thursdays, and remote work elsewhere.

You will work with a global team, utilize Salesforce, Excel and PowerPoint, and collaborate with Technical Support and Management to raise service quality and customer satisfaction.

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