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Remote Product Support Specialist - Cybersecurity SaaS
Remote / Online - Candidates ideally in
South Kingstown, Washington County, Rhode Island, 02789, USA
Listed on 2026-08-08
South Kingstown, Washington County, Rhode Island, 02789, USA
Listing for:
Black Kite
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Black Kite is seeking a Product Support Specialist to be the front line of the customer experience. You’ll become a product expert, troubleshooting real problems for customers and turning every interaction into trust in the Black Kite platform.
This hands-on role sits on a growing team with exposure to how a market-leading TPCRM platform runs day to day, and real room to grow your cybersecurity career. You’ll deliver fast, high-quality support via Zendesk and email, and help manage content in
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