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Night-Shift Tech Support Specialist: Remote Diagnostics
Remote / Online - Candidates ideally in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-08-09
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for:
Pregis
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Pregis is seeking a Technical Support Specialist to provide fast, accurate remote intake, triage, and recovery of customer production equipment. You will serve as the front line for TSOC, using structured workflows and telemetry to restore operation and minimize dispatches.
Responsibilities include remote troubleshooting, escalation when needed, and ensuring high data quality in ticketing systems. The role emphasizes collaboration with Field Technical Solutions and Operations to achieve First
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