Remote Desktop Support Engineer
Remote / Online - Candidates ideally in
Tyler, Smith County, Texas, 75701, USA
Listed on 2026-08-09
Tyler, Smith County, Texas, 75701, USA
Listing for:
SISL Global
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
SISL Global is seeking a capable second-level technical support specialist to handle complex desktop/laptop hardware and software issues across Windows and Mac, including peripheral devices. You will diagnose escalated L1 cases, install and maintain OS/software updates, and perform root-cause analysis to prevent recurrences.
You will assist with network connectivity, work on IT projects, and maintain thorough ticketing records.
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