ERP Solutions Analyst

ARIZONA DEPARTMENT OF ADMINISTRATION Delivering results that matter by providing best in class support services.

ERP Solutions Analyst

Job Location:

Enterprise Resource Planning (ERP) Division

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Main Office

Location:

100 N 15th Ave, Phoenix, AZ 85007

Salary:
Up to $93,000

Grade: 26

Open Until Business Needs Are Met (1st Review of Resumes 8/17/2026)

The Arizona Department of Administration (ADOA) Enterprise Resource Planning (ERP) Division is seeking an innovative and results-driven ERP Solutions Analyst to serve as a strategic bridge between business stakeholders and technical execution. In this critical role, the selected candidate will optimize, support, and enhance the State’s core CGI Advantage 4.0 Human Resource Management (HRM) and Financial systems. Operating at the intersection of business operations and technology, the analyst will translate complex agency needs into functional requirements, lead impactful process improvements, and maintain overall system stability through proactive troubleshooting and configuration management.

Beyond traditional ERP maintenance, the position plays an active role in driving agency modernization by automating workflows using platforms like n8n and harnessing AI-enabled tools, including Google Gemini and NotebookLM, to elevate overall organizational efficiency. The ideal candidate possesses a strong analytical mindset, demonstrated proficiency in SQL and ETL processes, and a commitment to continuous improvement, ensuring that enterprise technology directly supports and advances the State's operational objectives.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Overseeing the administration, troubleshooting, and enhancement of the CGI Advantage 4.0 HRM and Financial systems, ensuring system stability and coordinating resolutions with technical staff and vendors.
• Partnering with stakeholders to gather requirements, leading process mapping exercises, and translating business needs into actionable technical specifications.
• Managing SQL queries, performing data reconciliation, and supporting ETL processes (Pentaho Data Integration) to ensure high data quality and provide accurate reporting.
• Developing workflow automations (n8n) and integrating AI-enabled productivity tools (Google Gemini, NotebookLM) to optimize existing business processes.
• Participating in project planning, providing end-user training for new features, and maintaining documentation/standard operating procedures.
• Maintain availability and flexibility to support production deployments, critical patch windows, and post-implementation troubleshooting, which may occasionally require work outside of standard business hours to ensure system continuity.

Knowledge of:

• Business analysis methodologies and best practices.
• ERP concepts and enterprise business processes.
• Human Resources and Financial Management business functions.
• CGI Advantage 4.0 HRM and Financial modules (preferred).
• Relational database concepts.
• ETL concepts and data integration methodologies.
• Workflow automation concepts.
• APIs, system integrations, and automation principles.
• Artificial Intelligence productivity tools, including Google Gemini and NotebookLM.
• Documentation standards and business process documentation.
• Customer service principles.
• Organizational and project management principles.
• Continuous improvement methodologies.

Skills in:

• nalyzing complex business processes and identifying opportunities for improvement.
• Creating business process maps, workflow diagrams, and technical documentation.
• Gathering, documenting, and validating business and…