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Remote Technical Account Manager — AI CX Champion
Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-10
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
Technical Sales, Technical Support, SaaS Sales, IT Consultant
Job Description & How to Apply Below
Genesys is seeking a Technical Account Manager to deliver technical success for customers as a trusted, multi-tasking problem solver. You will manage relationships, advocate for customers, and drive platform adoption across cross-functional teams in a remote-capable role.
You should bring strong communication, conflict management, and negotiation skills, plus a technical background in CX enterprise software and SaaS. Flexible hours and leadership opportunities are available.
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