Cleared Solutions Architect - User Experience, CA Onsite

Location:

Livermore, CA

Full/Part Time:
Full-Time

Regular/Temporary:
Regular

Sandia National Laboratories is the nations premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
• Extraordinary co-workers
• Some of the best tools, equipment, and research facilities in the world
• Career advancement and enrichment opportunities
• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
• Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://(Use the "Apply for this Job" box below)..gov

* These benefits vary by job classification.

We are seeking a Solutions Architect (User Experience) to support modernization of our endpoint ecosystem and improvement of the overall user computing experience. The Solutions Architect (User Experience) designs and guides modern endpoint solutions, unifies cross-team workflows, integrates AI and automation, and advances telemetry-driven operations that help identify and prevent issues before they impact mission work. In this role, you may work on assignments of moderate scope and complexity, develop recommendations to improve user experience, and contribute to modernization initiatives across the desktop environment.

On any given day you may be called on to:

• Architect User Centered Endpoint Solutions: Analyze user feedback and system requirements to recommend architectural enhancements that improve workflows, usability, and endpoint interactions. Contribute to experience roadmaps and ensure proposed solutions align with mission needs and technical constraints.
• Evolve Endpoint Architecture & Ecosystem: Support and refine endpoint configurations, baselines, patching, and software deployment processes. Evaluate new technologies, COTS/open-source options, and architectural patterns; provide recommendations that strengthen reliability, scalability, and maintainability.
• Integrate AI, Automation & Telemetry into Architectural Designs: Use telemetry insights and device health indicators to identify system trends and architectural gaps. Recommend AI enabled and automated capabilities that optimize triage, reduce defects, and improve overall system performance.
• Develop Architectural Dashboards & Metrics: Collaborate with partners to build and refine dashboards and KPIs that accurately represent endpoint reliability, experience quality, and system health. Use these metrics to inform architectural decisions and communicate performance trends.
• Strengthen Operational Architecture & Process Effectiveness: Support daily endpoint operations by recommending architectural refinements, workflow adjustments, and updates to documentation and standards. Help maintain accurate representations of system capabilities within catalogs and lifecycle plans.
• Coordinate Across Information System Domains: Work with cross disciplinary teams including networking, security, conferencing, and mission partners to ensure architectural alignment and effective system interfaces. Provide technical guidance and represent architectural direction in discussions involving tools, workflows, and system changes.
• Advance Continuous Architectural Improvement: Analyze telemetry, surveys, and performance data to identify areas for architectural enhancement. Recommend adjustments to baselines, patching strategies, and lifecycle planning while balancing performance, cost, schedule, and risk.

Due to the nature of the work, the selected applicant must be able to work onsite. Occasional travel (10%) will be required.

$121,900 - $237,800

* Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

• Bachelor's degree in a relevant field, or an equivalent combination of education and related experience.
• Experience in desktop engineering, endpoint management, or user computing architecture.
• Experience leading cross-functional teams to resolve business or technical challenges.
• Experience working with Service Now, incident workflows, and reporting.
• Active DOE Q-level security clearance or equivalent DOD Top Secret level security clearance.

• Solid understanding of modern endpoint management platforms such as Intune, SCCM, JAMF, or comparable tools.
• Ability to clearly communicate technical concepts to non-technical…