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Strategic Enterprise CSM – Identity SaaS (Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-10
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Mitek Systems
Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
Mitek Systems is seeking a Senior Customer Success Manager to lead strategic enterprise accounts and drive measurable outcomes across post‑sale lifecycle. You will partner with Sales, Professional Services, Support, and Product to deliver value, reduce churn, and grow wallet share for large customers.
Applicants bring 5+ years in enterprise SaaS customer success, deep knowledge of identity verification or fraud detection tech, and a data‑driven, executive‑facing communication style.
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