Online Learning Support Technician
Temecula, Riverside County, California, 92590, USA
Listed on 2026-08-10
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IT/Tech
IT Support, Technical Support
Online Learning Support Technician
Join Springs Charter Schools as an Online Learning Support Technician! Springs Charter Schools is seeking a skilled and solutions-oriented Online Learning Support Technician to join our growing Online Learning Department. With 1,400+ employees and a rapidly expanding use of instructional technology and digital learning platforms, this role provides essential technical support to staff, students, and families across our programs. Springs Charter Schools proudly holds the prestigious Top Work Places award for the Inland Valley for an impressive 9 consecutive years.
If you are someone who thrives on troubleshooting, enjoys learning new technology, and takes pride in making complex systems work more smoothly for others, we invite you to apply!
Requirements / Qualifications
Education and Experience:
High school diploma or equivalent required; AA degree or higher preferred. Minimum of 2–3 years of experience providing technical or educational technology support. Experience supporting LMS platforms (Canvas preferred) and educational technology tools. Experience working in a school or charter school environment is preferred. Demonstrated experience troubleshooting complex technical issues across multiple systems. All candidates must reside within our service areas, including Riverside, Orange, San Diego, or San Bernardino Counties.
A completed EDJOIN application is required; resumes do not replace the application. Upload all required documents exactly as stated (e.g., Letter of Recommendation) to be considered for this position. Applicants should upload transcripts with their application if education is required by the position or claimed on the application. Transcripts will be needed before hire and are also used to determine salary placement.
- Letter of Introduction
- Letter(s) of Recommendation (2 Letters required)
- Resume
The ideal candidate enjoys solving technology challenges, connecting the dots between multiple systems, and finding practical solutions that improve the online learning experience. This position serves as a key first responder for instructional technology support, helping oversee issues from initial help desk ticket through resolution while collaborating with instructional technology specialists and department leadership. The role also supports technology tool rostering, licensing, contracts, and resources within the Tech Tool Library.
Review the job description for a full list of duties and responsibilities. Notes:
Competency test will be administered to qualified applicants. Upon hire will need to provide supporting Education documentation (College units, AA or higher Degree, certificate copy) if required by position or claimed on application. Springs Charter Schools follows all applicable state and local health and safety guidelines to maintain a safe work environment. Springs Charter Schools reserves the right to close this position at any time.
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