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AI CX Technical Account Manager - Remote

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Genesys Cloud Services, Inc.
Remote/Work from Home position
Listed on 2026-08-10
Job specializations:
  • IT/Tech
    IT / Software Sales, Technical Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 76000 - 134000 USD Yearly USD 76000.00 134000.00 YEAR
Job Description & How to Apply Below

Genesys Cloud Services, Inc. is seeking a Technical Account Manager to deliver technical success for customers in a remote capacity.

The TAM will represent the Genesys brand, manage complex accounts, and drive platform adoption while collaborating with cross-functional teams and executive stakeholders. The ideal candidate has a strong CX enterprise software background, excellent communication skills, and the ability to translate business needs into technical features.

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