Helpdesk Technician: ITIL & Salesforce Support (Remote
Remote / Online - Candidates ideally in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-08-11
Bloomington, Hennepin County, Minnesota, USA
Listing for:
NorthMarq
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Northmarq is seeking a Level One System Support Specialist in Bloomington, MN to resolve incidents and support ITSM workflows. You will provide first-line support for Windows OS, Office 365 apps (Teams, Outlook, One Drive), and Salesforce tickets, with emphasis on customer care and timely resolution.
You will document issues, update knowledge bases, and escalate when needed; flexibility for remote work when appropriate.
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