Remote CCaaS & AI CX Architect
Remote / Online - Candidates ideally in
St. Peters, Saint Peters, St. Charles County, Missouri, 63376, USA
Listed on 2026-08-11
St. Peters, Saint Peters, St. Charles County, Missouri, 63376, USA
Listing for:
Ascensus
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Ascensus is seeking an accomplished Software Architect to lead customer engagement platform architecture, including CCaaS, IVR, IVA, and conversational AI. You will partner with stakeholders to design scalable, secure, and compliant solutions that integrate with CRM systems, identity providers, and enterprise apps.
Your role requires guiding modernization efforts, setting standards, and mentoring engineers while balancing customer satisfaction with operational efficiency and regulatory
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