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Senior IT Help Desk Analyst (Tier 2) – Remote-Eligible

Remote / Online - Candidates ideally in
Greenville, Greenville County, South Carolina, 29610, USA
Listing for: Tech24
Remote/Work from Home position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 58000 - 67000 USD Yearly USD 58000.00 67000.00 YEAR
Job Description & How to Apply Below

Tech
24 is seeking a Senior IT Help Desk Analyst (Tier
2) to provide hands-on support for on-site and remote employees within a Microsoft ecosystem. You’ll serve as the primary escalation point for Tier 1 issues and bridge between help desk staff and infrastructure/security teams.

Ideal candidates have 3–5 years in IT support with Tier 2 experience, strong Windows and network fundamentals, and familiarity with Entra , Azure, and ITSM tools like Fresh service.

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Position Requirements
10+ Years work experience
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