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Remote Technical Support Specialist – Packaging Equipment
Remote / Online - Candidates ideally in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-08-11
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for:
Pregis
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Pregis is hiring a Technical Support Specialist for a fully remote role. You will provide fast, accurate remote intake, triage, and recovery of customer production equipment to protect uptime and minimize dispatches.
This role acts as the TSOC frontline, using structured workflows, telemetry, and remote diagnostics to restore operation and guide escalation when needed. Responsibilities include remote troubleshooting, data capture for KPIs, and collaboration with Field Technical Solutions to
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